Bikemap App

Routes

• How can I search for routes with the app?
• How can I record a route?
• Can I record a route while I follow a route?
• Where do I find the routes I have created or saved on my computer?
• Can I delete or edit a route with the app?
• Can I record a route with a tablet?

Data privacy

• How does the app use data?
• Does the app collect any location information when I'm not recording a route?

Settings

• Can I change the distance units?
• Can I change the language of the app?

My Bikemap Account

Setting up

• Why should I set up an account?
• How can I create an account?
• Can I save a recorded route if I don't have an account?
• I did not receive a verification email, what can I do?
• How can I upgrade to Premium?

Username

• Can I change my username?
• Is the username visible to everyone?

Password

• How can I change my password?

Notification Settings

• How do I set the notifications?

Merge Accounts

• How can I merge two accounts?

Delete Account

• How can I delete my account?

Bikemap Premium

General Questions

• What is premium?
• Can I use premium on more than one device?

Payment

• How do I pay for premium?

Cancellation

• How can I cancel premium?
• Are there any deadlines for canceling premium?

Offline Functions

• How can I delete downloaded offline maps and routes?
• How to download offline regions?

Bikemap.net

Route planning

• How can I discover regions on Bikemap?
• Which layers can I use for route planning online?
• How can I delete a route?
• How can I search for a route?
• How can I filter my search results?
• How can I create / draw a route with the route editor?

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Data export / import

• Uploading routes tracked with Garmin Connect
• Which navigation devices are compatible?
• How can I export a route to my navigation device?
• How do I import routes from my device?
• Which information will be transferred when uploading files?
• How can I embed a route in my website?

Data privacy

• Which tools are used for tracking my data?
• What is the difference between a private and a public route?