I did not receive a verification email, what can I do?

If you have trouble receiving your verification email, try the following:

  • Wrong Address: Make sure you have typed in your correct email address, which is displayed in your account's settings. You can correct any mistakes by editing your email address there.
  • Junk Mail Filter: Make sure that the verification email did not get filtered into the junk mail folder of your email account.

  • Blocked by ISP: In some cases, emails may be accidentally blocked by anti-spam technology used by your Internet Service Provider (ISP). Contact your ISP and ask them if they are blocking emails sent by "Bikemap".

  • Resend verification email: If your email address has not yet been confirmed, a notification will automatically appear on our homepage with a link where you can resend the verification email.

If you are still unable to receive the verification email after trying all the above methods, please send us a message to support@bikemap.net. Please always include your username - we are happy to help!

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