I received Premium as a gift but I'm already a Premium member
If you received Bikemap Premium as a gift but you are already a Bikemap Premium member, there are several options how you can proceed:
- You can cancel your ongoing subscription and redeem the voucher once your membership has expired. (The lifetime membership can be redeemed anytime.)
- You can request a refund for your existing membership if you want to redeem your voucher code immediately. In this case, submit a request to our support team.
- If you do not want to activate the membership at all, you can give your voucher code to someone else.
If you need further help redeeming your voucher, contact our support team.