Beta testing the Bikemap app

In this article you can find information on how to join the beta tester program of our Android app. 
Additionally there are detailed instructions on how to report a bug or give feedback.

Advantages of being a beta tester 

Beta testing the Bikemap app for Android will allow you to be the first to get your hands on our newest features and updated functionalities.

You will help us improve our product by finding bugs and providing feedback about what we need to improve and which features we are missing.

Your reports will be directly forwarded to our Quality Assurance and Development teams.

Signing up as a beta tester

To join our program, follow these steps:

1. Open the testing program opt-in link.
2. Log in with your Google account if needed. (Make sure to use the same account that you are using on the Play Store)
3. Select "Become a Tester".
4. Follow the instructions displayed to use the beta version.

If you want to leave the program, you can use the same link any time you want!

Using the reporting tool

Once you have switched to the beta version of our app, you can start to report bugs and give feedback. This is done via a reporting tool. There are two ways to start using the tool, either by taking a screenshot or by starting it in your profile settings. Both methods are described briefly below:

Take a screenshot of your current phone screen. Please be aware that you have to give permission to trigger the reporting tool via screenshot by tapping on "Continue" in the pop-up.
Go to Profile → Settings (gear wheel icon) and tap on "Report a bug or feedback".

Creating a feedback report

To send your comments or findings to us, you need to create a feedback report. The steps to do so are described below. 

1. Insert the description of the bug or feedback into the first text field.
2. Enter your email address. Then, choose a feedback type (bug report, improvement suggestions or question).
3. Add or upload images or videos: Select "Add attachment" Grab a screenshot, record a video or upload images or videos from an external location.
4. Tap "Submit" to send your report.

Using the screen recording feature

To attach a screen recording, you can use the reporting tool's screen recording feature. The steps to do so are described below. 

1. Open the reporting tool and select "Add attachment".
2. Select "Record video".
3. Tap the recording button in the lower left corner of the screen.
4. On the notification pop-up, tap on "Start now" to activate the feature.
5. Tap the recording button again to stop the recording and upload the video.

If you need further help, feel free to get in contact with our support team by submitting a request. We are happy to help.